Why did my Etsy shop get suspended

Many new Etsy sellers ask, Why did my Etsy shop get suspended? Here are the three most common reasons and how to fix.

Today, we’re tackling a concern that many Etsy shop owners face at some point in their journey: the suspension of their Etsy shop. It’s a situation that can arise unexpectedly, leaving many sellers perplexed and seeking answers. The reasons behind an Etsy shop suspension can vary widely, from violations of Etsy’s policies to issues with payment accounts, or even customer complaints.

In this blog post, we’ll explore the common reasons why Etsy shops get suspended, provide guidance on how to navigate through the suspension process, and offer tips on how to prevent future suspensions. Whether you’re a seasoned seller or new to the platform, understanding the pitfalls that can lead to suspension is crucial for maintaining a successful Etsy shop. Join us as we unravel the mystery behind Etsy shop suspensions and guide you on the path to reinstatement and beyond.

Why did my Etsy shop get suspended?

  1. You Owe Etsy Fees. Easy fix — update your payment information and take care of any past due bills for services or ads.
  2. Copyright issues. Typically, you will receive more than one warning that you are in copyright violation. This is no game to play as Etsy will suspend your site with little re-course to get it reinstated. (Understanding Copyrights and Trademarks before getting in trouble is key.)
  3. You Are a New Print on Demand Seller. If you are a new Print on Demand shop, for no reason at all Etsy may suspend your shop. Usually they email your account, but do not count on it. If this happens file a ticket, state your case and ask for the suspension to be turned off immediately. When this happened to our Section419.com brand it was resolved within 5-7 business days.
Greg Taylor from Upper Level Consulting talks more on the topic: Why Did My Etsy Shop Get Suspended


To sum up, Etsy shop suspensions often stem from unpaid fees, copyright infringements, or issues specific to new Print on Demand sellers. Addressing these problems promptly—by settling debts, adhering to intellectual property laws, and communicating effectively with Etsy—can help avoid or resolve suspensions. Understanding and acting on these common suspension reasons empowers sellers to maintain successful Etsy shops, ensuring compliance and proactive problem-solving are at the forefront of their business strategy.